Webyshops.com
and its niche sites ship eligible and export compliant products worldwide.
Be advised that
all international orders receive a special level of scrutiny due to fraud
protection concerns as well as export regulation compliance reviews. Some of the domestic policies and special
programs may not apply to international orders.
Due to extra review time required, international orders typically take
longer to process than domestic orders.
We appreciate your patience in this matter.
Certain orders, for certain countries, for certain products may require an export license from the United States Department of Defence or Commerce. We will notify you by email if this is the case for your order. Application processing time is typically 4 weeks (but may be longer). We do not charge our customers for this service, but provide it as a courtesy. Some countries also require an International Import Certificate in order for certain commoditites to be imported into that country. Canadian Customers please click here to see additional information about requirements for Canada on importing riflescopes and other devices. You will need to obtain such certificate before we will be able to file for an export license on your behalf. Canadian customers can apply for Canadian International Import Certificate by clicking here and following instructions.
For all
international orders (including, but not limited to US territories outside the
continental US) or orders placed with credit cards issued by non-US based
banks, we require both our International Credit Card Authorization Form AND a
copy of the front and back of the credit card to be faxed to 817-200-7470 or emailed as a scanned document to verification@webyshops.com. It is best to send these documents as soon as
you place your order. Our customer
service team will contact you directly if we do not receive these documents
within 24 hours after receiving your order online. We reserve a full right, at our sole
discretion, to cancel any international order that is not accompanied by these
documents.
Your
international order will not be shipped until we verify your credit card and
check desired product for export compliance.
Once again, we reserve a full right to cancel your order if it does not
meet our export guidelines and policy.
You should be
able to see Shipping Quotes directly on our site for your specific
international destination based on the parameters you enter and shipping
options you choose.
(You
may contact us to check the approximate shipping charges or you may check the
shipping cost on our website by adding the selected product(s) to the shopping
cart and entering your city, ZIP and country. The system will offer you
shipping options available for you location and calculate shipping cost).
You
are solely responsible for any and all customs and brokerage fees, taxes and
duties that may be assessed on your purchases by your home country. If you decide not to receive the item(s)
purchased upon receipt by your country’s customs and the item(s) are then
shipped back to us – we reserve the right and you give us your full agreement
on charging the cost of return freight and any applicable fees to your credit
card.
We
accept most standard payment methods for purchases: most major credit and debit
cards (as long as your bank is willing to confirm your identity and verify the
card), Western Union, bank transfers, PayPal and others. If you have a specific payment method request
that is not listed above – send us an email at info@webyshops.com.
As
a general rule, we do not accept returns from international customers for
credit, but we will consider exchanges, substitutions on a case by case
basis. Any returns due to manufacturer
defects and warranty issues need to be addressed directly with manufacturers of
the products purchased. Webyshops.com
and its niche sites are not liable for any costs associated with
returns/exchanges of products due to warranty defects and other manufacturing
related issues.
